Looking for BDE-Madurai
2 months agowe are looking for Business development executive.
Experience: 1-3 years
Roles & Responsibilities:
1. Lead generation and qualification
2. Value Articulation
3. Upsell/Cross-sell ratio
4. Customer retention rate
5. Product adoption
6. Daily five BOs meeting
7. First contact resolution (FCR) rate
8. Escalation rate
9. Support ticket closure rate
10. Average time to resolve (ATR)
11. Customer retention rate
Skills & Ability
1. Time to respond to customer inquiries
2. Resolution time for complex issues
3. Number of customer interactions handled
4. Support ticket volume reduction
5. Knowledge base utilization
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
Bitla Software Head Office, Enzyme Tech Park, 2nd Floor, #18, Guava Garden Industrial Area, 5th Block, Koramangala, Bengaluru, Karnataka – 560095, Madurai, Tamil Nadu, India
Bitla Software Private Limited is India's market-leading SaaS, cloud, and mobile technology solutions provider tailored for the global travel, intercity bus transportation, hospitality, and logistics sectors. Founded in 2007 and operating as an independent subsidiary of India's top online travel giant, MakeMyTrip Limited, the company delivers comprehensive enterprise-grade global distribution systems (GDS). Its signature software products, including TicketSimply and CargoSimply, empower over 2,500 bus operators across more than 5 countries to digitize seat inventories, implement real-time fleet tracking, and optimize multi-channel B2B and B2C sales