Office Administrator

Job Title: Office Administrator – Dr.Aravinds IVF Fertility Centre

Job Summary:

The Office Administrator is responsible for managing the day-to-day administrative operations of the fertility centre. This role ensures smooth coordination between patients, doctors, and staff while maintaining confidentiality, efficiency, and a compassionate patient experience.

Key Responsibilities:

Front Office & Patient Coordination

Greet and assist patients with a warm, empathetic approach

Schedule, confirm, and manage patient appointments

Handle patient inquiries (in-person, phone, email)

Maintain patient records and ensure accuracy

Administrative Duties

Manage daily office operations and workflow

Maintain files, documents, and clinic records (physical & digital)

Prepare reports, correspondence, and documentation

Coordinate meetings and staff schedules

Billing & Financial Tasks

Handle billing, invoicing, and payment collection

Coordinate with accounts team for financial records

Assist patients with billing queries and insurance documentation

Coordination with Medical Staff

Support doctors, nurses, and lab staff with scheduling and documentation

Ensure availability of required patient files during consultations

Assist in coordinating procedures and treatment timelines

Inventory & Office Management

Monitor and maintain office supplies and clinic inventory

Coordinate with vendors and service providers

Ensure cleanliness and organization of reception and office areas

Compliance & Confidentiality

Maintain strict confidentiality of patient information

Ensure compliance with healthcare regulations and clinic policies

Required Skills & Qualifications:

Bachelor’s degree in administration, management, or related field

Proven experience in administrative or healthcare roles preferred

Strong communication and interpersonal skills

Proficiency in MS Office and clinic management software

Ability to multitask and handle sensitive situations with empathy

Key Competencies:

Patient-focused attitude

Organizational and time-management skills

Attention to detail

Professionalism and discretion

Problem-solving ability

Preferred Experience:

Experience in hospitals, IVF clinics, or fertility centres

Knowledge of medical terminology and patient care processes

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,267.31 per month

Benefits:

Health insurance
Paid time off
Provident Fund
Work Location: In person