Voice Process Team Leader

4 months ago

Eriez Magnetics India Pvt Ltd Chennai, Tamil Nadu

Full Time 0 Applicants

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Job Key Highlights

Salary

                                                                            ₹12,115 - ₹51,875

Experience

                                    Fresher

Work Mode

                                    Work From Office

Openings
1 Vacancy

Qualification

                                    UG (Any Degree (Must know tamil))

Shift

                                    Day

Job Description

Team Management Supervise, coach, mentor, and motivate agents to meet performance targets. Performance Monitoring: Monitor calls, review performance, provide feedback, and conduct one-on-one sessions to improve skills. Operations Oversight: Manage daily workflow,

Key Skills Required

Strategy to Report on team KPIs (e.g. CSAT AHT shrinkage) and develop strategies to improve efficiency and reduce attrition

Overview & Timeline

Posted Date 03 Apr, 2026

Apply Deadline 30 Apr, 2026

Role Category Voice Process Team Leader

Joining Time Within 2 days Days

Work Location Address

Door No. 1/1,Ambattur-Vangaram Main Road,Athipet, Chennai, Tamil Nadu, India, 600058

About Eriez Magnetics India Pvt Ltd

advanced technology for magnetic, vibratory and inspection system applications. Eriez designs, develops, manufactures and markets magnetic separation, flotation, metal detection and materials feeding, screening, conveying and controlling equipment for process and metalworking industries

Website: https://www.eriez.com/