Voice Process Team Leader

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Voice Process Team Leader

Full Time

Job Description

Team Management Supervise, coach, mentor, and motivate agents to meet performance targets. Performance Monitoring: Monitor calls, review performance, provide feedback, and conduct one-on-one sessions to improve skills. Operations Oversight: Manage daily workflow,

Skills Required

  • Strategy to Report on team KPIs (e.g.
  • CSAT
  • AHT
  • shrinkage) and develop strategies to improve efficiency and reduce attrition

About Company

Eriez Magnetics India Pvt Ltd
Manufacturing

advanced technology for magnetic, vibratory and inspection system applications. Eriez designs, develops, manufactures and markets magnetic separation, flotation, metal detection and materials feeding, screening, conveying and controlling equipment for process and metalworking industries

Website
https://www.eriez.com/
Job Overview
Date Posted
03 Apr, 2026
Application Deadline
30 Apr, 2026
No. of Openings
1
Salary
₹12,115 – ₹51,875
Experience Required
Fresher
Qualification
UG – Any Degree (Must know tamil)
Job Role
Voice Process Team Leader
Requirement Timeline
Within 2 days Days
Shift
Day
Job Location
Job Mode
Work From Office
Address
Door No. 1/1,Ambattur-Vangaram Main Road,Athipet
City
Chennai
State
Tamil Nadu
Country
India
Postal Code
600058