industrial

Voice Process Associate

Full Time

Job Description

 handling customer interactions via phone, resolving inquiries, troubleshooting issues, and providing product/service information with a focus on satisfaction, requiring excellent communication, problem-solving, and adherence to call protocols, quality standards, and documentation for inbound/outbound calls in a BPO/call center setting

Skills Required

  • Work with team members to achieve goals and improve processes

About Company

Eriez Magnetics India Pvt Ltd
Manufacturing

advanced technology for magnetic, vibratory and inspection system applications. Eriez designs, develops, manufactures and markets magnetic separation, flotation, metal detection and materials feeding, screening, conveying and controlling equipment for process and metalworking industries