Call Center / Customer Support Executive

Call Center / Customer Support Executive
Position title: Call Center / Customer Support Executive
Department: Customer support
Number of openings: 100
Working hours: IST night hours (night shift) working in US time zone
Job location: Coimbatore and Chennai
A division of Integra Corp, USA and Integra Ltd, UK
What we are looking for?
Work with International clients
Excellent spoken and written English
Good at attention to detail in customer support
Experience in call center or customer support role is an advantage
Excellent listening and answering skills
Any diploma, UG or PG degree
What would be your responsibilities?
Work only with International clients
Get trained on customer's product or service
Answer inbound international calls and provide appropriate responses
Reply to inbound customer emails in a professional manner
Train your juniors and guide them
Develop good relationship with clients
Meet customer expectations
Take responsibility and ownership of your projects
What can you expect from Integra?
Excellent pay
Opportunity to work with international clients
World class training on multiple skills
Planned career growth
How could you impress us?
Through your previous call handling experience
Good spoken English (if no relevant experience)
Good telephone manners
Good written English
Enthusiasm and positive attitude
Willingness to learn and adapt
Why you should join Integra?
Excellent working atmosphere
Salary always paid on-time
No outbound cold calling pressure (and abuse)
You work for a US corporation (and a UK company)
You work for a company that has continuously grown for past 22 years
Very supportive senior management
Friendly and approachable managers
Events, parties and celebrations
Walk-in interview offered at our office at
Integra Global Solutions Corp
No.1, Palsun Towers, 1st Street, Behind of KVB Bank
Tatabad, Sivananda Colony, Coimbatore-641012.