Customer Support Associate

2 months ago

KoinBX Madurai, Tamilnadu

Full Time 0 Applicants

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Job Key Highlights

Salary

                                                                            ₹10,000 - ₹20,000

Experience

                                    Fresher

Work Mode

                                    WFO

Openings
1 Vacancy

Qualification

                                    UG (Bachelor’s degree in any field.)

Shift

                                    Day

Job Description

Role : Customer Support

Shift : Rotational Shift

Working Days : 6 Working Days

Experience : 0-1 year

Roles and Responsibilities:

Customer Management
Customer Queries Management
Customer Engagement
Managing Customer Data
Tracking sales Pipeline

Job Types: Full-time, Permanent

Pay: ₹10,375.70 - ₹20,070.06 per month

Benefits:

Paid sick time
Paid time off
Provident Fund
Work Location: In person

Key Skills Required

Query resolution ticket management KYC onboarding transaction troubleshooting escalation handling CRM proficiency active listening shift adaptability.

Overview & Timeline

Posted Date 06 Jun, 2026

Apply Deadline 15 Jul, 2026

Role Category Customer Support Executive

Joining Time Immediate

Work Location Address

KoinBX Corporate Office, Kooz Advisors and Technologies Private Limited, M7, 1st Floor, Sarvacenter Building, No. 37, Madakulam Main Road, Palanganatham, Madurai, Tamil Nadu – 625003, Madurai, Tamilnadu, India, 625003

About KoinBX

KoinBX (legally operating under Kooz Advisors and Technologies Private Limited) is a prominent, fast-growing centralized cryptocurrency exchange platform based in India. Founded in 2018 by Saravanan Pandian, the platform functions as a secure digital asset marketplace enabling users to buy, sell, and trade over 200 mainstream cryptocurrencies and 225+ active crypto-to-fiat trading pairs. Serving a user base of more than 1.5 million traders, KoinBX operates under full Financial Intelligence Unit (FIU) registration and strict alignment with Indian financial regulations. The exchange features an advanced matchmaking engine, low trading fees, instant Indian Rupee (INR) fiat processing, and comprehensive security guardrails such as multi-layer encryption and two-factor authentication to ensure seamless trading for both retail investors and advanced professionals

Website: https://koinbx.com/