Assistant Manager - Digital SBU Quality

1 month ago

Niva Bupa Health Insurance Coimbatore Coimbatore, Tamil Nadu

Full Time 0 Applicants

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Job Key Highlights

Salary

                                                                            ₹50,000 - ₹100,000

Experience

                                    Experienced

Work Mode

                                    WFO

Openings
1 Vacancy

Qualification

                                    Degree (BSC/Bcom/BBA)

Shift

                                    Day

Job Description

Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages) Goals Measures of Success Weightage Call Monitoring or Evaluation The primary task of a QA in Call Center is call monitoring and sharing actionable insight. 50% Dip Check” When the target is to find the specific type of failure that is key to the business. 20% Coaching/Feedback One on One feedback session about the outcome of the call monitored or audit findings 30%

Key Skills Required

Conversational Marketing Revenue Cycle Management Sales Development Brand Repositioning Sales Analysis

Overview & Timeline

Posted Date 27 Jun, 2026

Apply Deadline 30 Nov, 2026

Role Category Manager

Joining Time Within 7 days Days

Work Location Address

B-4, 2nd Floor, Vue Grande, Avaram palayam Rd, Coimbatore, Tamil Nadu, India, 641044

About Niva Bupa Health Insurance Coimbatore

Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s). The company’s purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – ‘Zindagi Ko Claim Kar Le’.Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s). The company’s purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – ‘Zindagi Ko Claim Kar Le’.

As of December 31, 2025, Niva Bupa had over 210 physical branches across India. It additionally offers health insurance through its ecosystem partners including 2.2 Lakh agents, 575+ brokers, and over 115 Banca & Other Corporate Agency Partners. The company currently covers 24.5 million lives and has 10,587 hospitals empanelled in its hospital network.

Website: www.nivabupa.com