Marketing

Telecaller

Full Time

Job Description

A Telecaller at Terrier Security Services in Madurai acts as a key communication link between the company and its potential clients or job seekers. Your primary responsibility is to make outbound calls to generate business leads, follow up on security service inquiries, or reach out to candidates for guard and supervisor recruitment. You will maintain a detailed database of calls, handle basic customer queries regarding service offerings, and schedule appointments for the sales or HR teams to ensure a steady flow of operations.

Skills Required

  • Customer care

About Company

Terrier Security Services (TSS)
security and surveillance provider

Terrier Security Services (TSS), a subsidiary of Quess Corp Limited, is one of India's leading integrated security providers, offering a blend of professional manned guarding and advanced electronic surveillance solutions. Established in 1989, the company operates across 24 states with a workforce of over 25,000 guards, many of whom are trained by ex-defence personnel to maintain high standards of discipline and safety. Their service portfolio includes IoT-enabled monitoring, risk management, and specialized protection for diverse sectors such as IT, manufacturing, and banking. As a PSARA-licensed and ISO-certified organization, TSS leverages a 24/7 Global Command Centre in Bengaluru to provide real-time security intelligence and rapid incident response for over 2,400 sites nationwide.